Frequently Asked Questions
We are very excited in launching u-school! We hope we have designed the website intuitive enough for your navigation, but in case you need some support, this page includes content to help you throughout u-school for Transformation key components, programs and hubs.
This platform is a work in progress and new functionality will be released in the next months; new tutorials might display here so kindly keep checking in. If you need any support or would like to provide us feedback, kindly write to support@presencing.org.
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Topics you can find on this page:
- Welcome and Cookies
- Top Navigation Menu and Search
- Profile, Chat and FAQs (to access your profile go here)
- Programs (to check our programs go here)
- Events, Community Members, Hubs (to access your hubs go here)
- Languages (to access languages hubs go here)
- Finding Your Programs Workspaces
- Program Workspaces Overview
- Coaching Circles (to access your coaching circles go here)
- Listening Assessment (to open the listening assessment go here)
- Teams Overview: Find Others, Invite Team Members, Edit Your Team
- Private Messages and Notifications
Website Tutorials
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Topics covered in this video tutorial:
- u-school welcome message
- Cookies notice
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- Top navigation menu
- Search
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Floating button:
- Login/Logout
- Profile
- Chat
- FAQs
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- Programs
"I have not been able to access the program page to review the first live session. Can you please help?"
If you register for a program at the u-school for Transformation website, you can always go back to the program private space at any point time. After registering for a program, you will be able to see a white button saying “Open side menu” or a black one on the right hand-side of the page saying “Open menu”. Clicking in either of them will open the program workspace with different pages that you can explore. Another way to get to the workspaces is by clicking on the person icon you see on the floating button that is in all u-school website pages (on the right). If you select “Your home base” / “your profile” you are taken to your personal page with quick links to the programs you have registered for, your hubs, your coaching circles and chat messages you have exchanged with others. It also has a quick link to the Listening Assessment tool.
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Topics covered in this video tutorial:
- Events
- Community Members
- Hubs
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Languages:
- Language Hubs and Creative Commons Tools
- Translations for Programs Materials
- Books in multiple Languages
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Finding the workspaces of the programs you are enrolled at:
- Two ways to find your workspaces (using the example of finding u-lab 2x private workspace)
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- A program workspace overview (using the example of u-lab 2x private workspace)
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Some programs include Coaching Circles as an exercise:
- Coaching Circles overview
"I received an email invitation to a private coaching circle, but when I follow the link, it says "403 Forbidden". Can you please help?"
You cannot access the Coaching Circle because the email used for sending the invitation and the email you are logged in on the u-school account are different. Please login with the same email or update the Coaching Circle team on the email address to use.
"Is it possible to search for coaching Circles in my location?"
We currently don't have a search functionality by location but it is possible to search for a local time zone or by language. If a certain language is not on the list it is because no one has started a Coaching Circle to work exclusively in that language.
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Some programs include the Listening Assessment as a tool for you to explore:
- Listening Assessment overview
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Some programs setup teams for a more collaborative environment:
- Teams functionality overview (using the example of finding u-lab 2x private workspace)
- How to find others
- How to invite people to join your team
- How admins can edit the team
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Reaching out to others:
- How to send private messages
- How to be notified of replies to your messages